Frequently asked questions
Clear answers to common questions about Percorso Cittadino, its guides, official sources and privacy.
Is Percorso Cittadino an official website?
No. Percorso Cittadino is not an official government website. It is an independent informational project that helps people find the relevant institutional sources.
Does Percorso Cittadino replace INPS, municipalities or the Italian Revenue Agency?
No. The guides only help you understand where to start. Before submitting an application, making a payment or taking a decision, always verify the information through the competent authority’s official website.
Can I send documents to Percorso Cittadino?
No. Percorso Cittadino does not collect documents, Italian tax codes, health information, banking details or other sensitive personal information.
Can Percorso Cittadino manage a procedure for me?
No. Percorso Cittadino does not complete forms, submit applications or act on behalf of users. It only helps you find the appropriate guide and official services.
Can I report a scam directly through this website?
No. Percorso Cittadino does not receive scam reports. The scam-prevention guide helps you find the appropriate official reporting channels.
Are the links included in the guides official?
The objective is to connect every guide to reliable institutional sources. Before using a service, always check the domain and verify that the website genuinely belongs to the authority concerned.
Is the information always up to date?
Guides are reviewed over time, but laws, services and procedures may change. The last-checked date is updated only after the guide and its official sources have been genuinely reviewed.
Does Percorso Cittadino provide tax, legal or medical advice?
No. Percorso Cittadino does not provide personalized professional advice. Complex situations should be discussed with the competent authority, a CAF, a patronato or another qualified professional.
What should I do in an urgent situation?
In the event of immediate danger, an important deadline or another serious problem, do not rely only on an online guide. Contact the competent authority immediately.
What should I do when I cannot find my situation?
Start from the Getting started page or browse the available guides. More procedures will be added as the project develops.
Remember
Percorso Cittadino helps you find your way, but it does not replace official authorities. Before sending information, documents, applications or payments, always verify the relevant institutional sources.