Official sources
Percorso Cittadino helps you find your way, but important information should always be verified through institutional portals. This page collects the official sources connected to the guides already available.
Important rule
The guides help you understand where to start. Before submitting an application, making a payment or providing personal information, always check the official source listed in the relevant guide.
Which source should you use?
INPS
For ISEE, NASpI, pensions, contributions, social-security benefits and welfare services.
ANPR and municipalities
For residence registration, civil records, certificates, address changes and municipal services.
SPID and AgID
For digital identity, access to online services and recognized SPID identity providers.
Italian Ministry of the Interior - CIE
For CIE applications and renewals, digital access, the CieID app, PIN and PUK codes, and security information.
Italian Revenue Agency
For tax returns, Italian tax codes, health cards, F24 forms, taxes and other fiscal services.
pagoPA
For paying notices, checking results, finding receipts and verifying official fees and payment channels.
Italian Postal Police
For information and reports concerning possible cybercrime and online scams.
Italian Health Card System
For services and information connected to the Italian health card and related systems.
Official links
ISEE
Official INPS sources for ISEE, the DSU and the pre-filled ISEE service.
NASpI
Official INPS sources for unemployment requirements and applications.
Residence registration
Official ANPR and municipal sources for registering a change of residence.
AIRE and FAST IT
MAECI and statutory sources concerning AIRE registration, consular services, updates and permanent return.
ANPR — certificates and online services
Italian Ministry of the Interior sources for access, certificates, records, self-certification and data corrections.
SPID
Official sources for digital identity, AgID and SPID identity providers.
SPID for Italians abroad
Official sources for documents, tax codes, foreign mobile numbers, identity checks and support from abroad.
Electronic Identity Card (CIE)
Italian Ministry of the Interior sources for applications, renewals, digital access and CIE security.
IO app
Official PagoPA and IO Help Centre sources for access, messages, payments, documents and security.
F24
Italian Revenue Agency sources for the F24 form, payments and tax codes.
pagoPA
Official sources for payments, fees, receipts, refunds and security.
Scam prevention
Official channels for phishing, online scams and digital security.
Italian Revenue Agency
Official services for the reserved area, tax records and tax returns.
Italian tax code
Official sources for applications, duplicates and tax-code information.
Italian health card
Official sources for issuance, duplicates, printing and related services.
How to recognize a reliable source
- • Prefer institutional portals and websites belonging to the competent authority.
- • Check the domain carefully before entering personal information.
- • Be cautious of pages promising guaranteed or immediate results.
- • Do not access public services through links received in suspicious messages.
- • Before paying or submitting documents, verify the website’s complete address.
More sources will be added
AIRE and FAST IT sources are now available through the published guide. Future sections will cover pensions, employment, healthcare, tax returns and other useful procedures.
Open the AIRE guide →View upcoming guides →