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Official sources

Percorso Cittadino helps you find your way, but important information should always be verified through institutional portals. This page collects the official sources connected to the guides already available.

Important rule

The guides help you understand where to start. Before submitting an application, making a payment or providing personal information, always check the official source listed in the relevant guide.

Which source should you use?

INPS

For ISEE, NASpI, pensions, contributions, social-security benefits and welfare services.

ANPR and municipalities

For residence registration, civil records, certificates, address changes and municipal services.

SPID and AgID

For digital identity, access to online services and recognized SPID identity providers.

Italian Ministry of the Interior - CIE

For CIE applications and renewals, digital access, the CieID app, PIN and PUK codes, and security information.

Italian Revenue Agency

For tax returns, Italian tax codes, health cards, F24 forms, taxes and other fiscal services.

pagoPA

For paying notices, checking results, finding receipts and verifying official fees and payment channels.

Italian Postal Police

For information and reports concerning possible cybercrime and online scams.

Italian Health Card System

For services and information connected to the Italian health card and related systems.

Official links

Psychotherapy bonus: verified rules and 2026 application status

INPS, Ministry of Health and legislation: eligibility, amounts, rankings and code use. The 2025 dates do not establish a 2026 application window.

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Italy Cloud and Cybersecurity Voucher: how to apply

Italy Cloud and Cybersecurity Voucher: eligibility, suppliers, costs and grants up to €20,000. Check preparation, submission and payment stages.

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Voting away from home in Italy: eligibility and deadlines

Vote away from your registered home in Italy: study, work, treatment and care rules, municipal applications, separate deadlines and polling documents.

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International pensions: foreign contributions and applications

Pensions after work in Italy and abroad: organise insurance periods, distinguish aggregation from transfers and identify where to apply.

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Calculating an Italian contributory pension: balances and coefficients

Understand Italy's contributory pension: accumulated balance, 2026 revaluation and 2027 conversion coefficients, with a gross example and checks.

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Serious illness leave: arranging pension contribution coverage

Serious illness leave and INPS pension coverage: distinguish job protection, pay and contributions, and prepare records and questions for INPS.

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SFL 2026: Training and Employment Support

INPS and Ministry: eligibility, family/inclusion ISEE, participation, applications and agreements, payments and training extension with timely PSP registration.

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ADI 2026: Inclusion Allowance

INPS and Ministry of Labour: eligibility, specific ISEE, calculation, special cases and 2026 renewals without a mandatory break, with the first instalment at 50%.

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Gestione Separata contribution refunds

INPS Messages 3247/2026 and 1561/2025, unified channel, shares and reasons. Offsetting and time limits remain distinct; authenticated manual not obtained.

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Decreto Flussi 2027: application preparation

DF27 dates and forms, quotas, conditions and later stages. Ministries, ALI and Official Gazette; attachment and manual limitations explained in the guide.

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Working mothers bonus 2026, 2025 claims and IVS relief

2026 applications open: INPS service, ordinary 31 December deadline and 31 January 2027 for requirements met in December; payment and reconsideration.

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Bonus nuovi nati 2026: newborn bonus

INPS-sourced guide: the child's applicable ISEE, prior DSU submission, events, permits, individual deadline and payments. The transitional 12 August deadline has passed.

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Carta Acquisti 2026

Published guide: MEF/INPS forms distributed by Poste, thresholds and renewal. Discrepancies and consultation limits are explained in the guide.

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Bonus nido: nursery fees and support at home

Eligibility, 2026 ISEE and ceilings, authorised providers, documents and deadlines: INPS guidance compared with relevant legislation.

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Assegno unico: single and universal allowance (AUU)

Applications, 2026 ISEE and amounts, adult children, non-residents and DSU checks: INPS guidance compared with legislation.

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Social bonuses: electricity, gas, water and TARI

Thresholds, supplies, discounts, waste-bonus years and the medical-equipment application: ARERA and INPS sources, with limits in the guide.

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INPS Family Portal

Portal access, nurseries, family centres, benefits and welfare calls: sources from INPS and the Department for Family Policies.

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Italian tax returns: 730, Unico and RED

2026 tax forms, prefilled returns, deadlines, corrections and the separate INPS RED declaration.

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INPS contribution record

Checking recorded periods, discrepancy reports, RVPA and ECOCERT: INPS sources and EU guidance for work abroad.

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TFR3 and supplementary pension enrolment

Employment from 1 July 2026: TFR choices, automatic enrolment, employer declarations and the UNIEMENS update from official sources.

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Carta Dedicata a Te

2026–2027 eligibility, priorities, collection and deadlines from INPS, the decree and Poste, with scope and limits in the guide.

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IMU property tax

Who pays, municipal rates, F24 and declarations: national sources, with scope, limitations and local cross-checks in the guide.

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Residence permit

Application routes, documents, fees and receipts: institutional sources with scope and limitations recorded in the guide.

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ISEE parificato

Foreign documents, translations and formalities for students: institution-specific instructions, with scope and limits in the published and updated guide.

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ISEE

Official INPS sources for ISEE, the DSU and the pre-filled ISEE service.

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NASpI

Official INPS sources for unemployment requirements and applications.

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Residence registration

Official ANPR and municipal sources for registering a change of residence.

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AIRE and FAST IT

MAECI and statutory sources concerning AIRE registration, consular services, updates and permanent return.

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ANPR — certificates and online services

Italian Ministry of the Interior sources for access, certificates, records, self-certification and data corrections.

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SPID

Official sources for digital identity, AgID and SPID identity providers.

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SPID for Italians abroad

Official sources for documents, tax codes, foreign mobile numbers, identity checks and support from abroad.

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Electronic Identity Card (CIE)

Italian Ministry of the Interior sources for applications, renewals, digital access and CIE security.

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PEC and digital domicile

AgID providers, INAD, IPA, INI-PEC, legislation and CERT-AGID warnings about compromised PEC accounts.

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Digital signatures and document verification

AgID, signing with CIE and the European Trusted List Browser for choosing a method and checking signatures.

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IO app

Official PagoPA and IO Help Centre sources for access, messages, payments, documents and security.

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F24

Italian Revenue Agency sources for the F24 form, payments and tax codes.

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pagoPA

pagoPA sources on payments, receipts and independent checks; CERT-AGID warning about fake fines from compromised PEC accounts.

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pagoPA from abroad without SPID or CIE

Official instructions on foreign cards, notices, receipts and support; verification limits are recorded in the guide.

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Scam prevention

Official channels for phishing and online scams, including the pagoPA PEC campaign documented by CERT-AGID on 27 October 2026.

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Italian Revenue Agency

Official services for the reserved area, tax records and tax returns.

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Italian tax code

Official sources for applications, duplicates and tax-code information.

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Italian tax code for foreign citizens

Official sources for choosing where to submit a first application, preparing documents, applications from abroad and students.

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Italian health card

Official sources for issuance, duplicates, printing and related services.

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Healthcare and health cards for foreign citizens

Official sources for SSN registration, EHIC, STP and ENI and for preparing an ASL application according to your circumstances.

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How to recognize a reliable source

  • • Prefer institutional portals and websites belonging to the competent authority.
  • • Check the domain carefully before entering personal information.
  • • Be cautious of pages promising guaranteed or immediate results.
  • • Do not access public services through links received in suspicious messages.
  • • Before paying or submitting documents, verify the website’s complete address.

More sources will be added

Sources for AIRE and FAST IT, and for healthcare for foreign citizens (SSN, EHIC, STP and ENI), are already available in the published guides. Future additions will cover pensions, employment, further healthcare guides, tax returns and other useful procedures.

Open the AIRE guide →View upcoming guides →