Italian bureaucracy, explained simply.

Find the right guide and go directly to official sources.

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Benefits and support: start with your needs

Bills, family, groceries, work, health, education and housing: find available guides and the documents to prepare.

Available guides

Choose the guide that best matches your situation.

Bonus psicologo: ISEE, applications and using the code

Italy's psychotherapy bonus: ISEE, amounts, rankings, applications and code use. Verified rules separate from unconfirmed 2026 instructions.

Documented rules and an unconfirmed 2026 application window

Italy Cloud and Cybersecurity Voucher: how to apply

Italy Cloud and Cybersecurity Voucher: eligibility, suppliers, costs and grants up to €20,000. Check preparation, submission and payment stages.

Prepare your spending plan and documents before submissions open, keeping a draft separate from a submitted application.

Voting away from home in Italy: eligibility and deadlines

Vote away from your registered home in Italy: study, work, treatment and care rules, municipal applications, separate deadlines and polling documents.

Identify your category, the responsible municipality and your deadline before completing the form.

International pensions: foreign contributions and applications

Pensions after work in Italy and abroad: organise insurance periods, distinguish aggregation from transfers and identify where to apply.

Build a timeline of contributions in each country before choosing the application route.

Calculating an Italian contributory pension: balances and coefficients

Understand Italy's contributory pension: accumulated balance, 2026 revaluation and 2027 conversion coefficients, with a gross example and checks.

Understand what each coefficient does and compare gross figures using the same assumptions.

Serious illness leave: arranging pension contribution coverage

Serious illness leave and INPS pension coverage: distinguish job protection, pay and contributions, and prepare records and questions for INPS.

If you used leave under Law 106/2025, identify the exact period before requesting pension coverage.

SFL 2026: Training and Employment Support

Check ISEE, income and assets; follow DID, PAD, PSP and activities. €500 conditional on participation, payments and extensions separate from ADI.

Eligibility, application, courses and extension

ADI 2026: Inclusion Allowance

Check household, ISEE, income, residence and amounts. Renewal without a mandatory break, first instalment at 50%, and differences from NASpI and SFL.

Eligibility, application, PAD and renewal

Decreto Flussi 2027: pre-filling and documents

Pre-fill your ALI application: form, PEC, documents and DA INVIARE status. Separate saving, click-day submission, work authorisation, visa and residence permit.

Pre-filling from 23 October to 7 December 2026

Gestione Separata: INPS contribution refunds

Identify the applicant, prepare periods and payments and follow the unified channel. Separate shares, ceiling excess, offsetting, drafts and submission.

Reasons, shares and Domanda Rimborso Unico

Working mothers bonus 2026: Bonus mamme

Bonus mamme 2026 applications open: deadlines, eligibility, income, documents, payment and reconsideration. Separate guidance for 2025 claims and IVS relief.

€60 a month, income and INPS claims

Bonus nuovi nati 2026: newborn bonus

Check eligibility, DSU, birth, adoption and pre-adoption foster care. Prepare the INPS application, check your individual deadline and follow payment.

€1,000, ISEE and the 120-day deadline

Carta Acquisti 2026: eligibility and application

Check ISEE, assets, forms and documents for applying at Poste. DSU renewal, payments and differences from Carta Dedicata a Te.

Children under 3 and people aged 65+

Bonus nido: nursery fees and support at home

Apply for nursery-fee support, manage months and receipts, or check the serious-illness home-support route. ISEE, ceilings and 2026 deadlines.

Eligibility, ISEE, applications and reimbursements

Assegno unico: single and universal allowance (AUU)

Apply for or manage Italy's AUU. Check 2026 amounts, adult children, cross-border cases, DSU and IBAN, and resolve payment problems.

First application, ISEE, management and payments

Social bonuses: electricity, gas, water and TARI

Check Italian utility bonus thresholds, supplies and timing. Separate TARI years and find what to check when a discount is missing.

ISEE, discounts and life-support equipment

INPS Family Portal

Access the portal, find nurseries and family centres, and reach the official service for family benefits and welfare calls.

Benefits, nursery care and family services

Italian tax returns: 730, Unico and RED

Choose 730 or Redditi PF, gather documents and check 2026 deadlines, filing and corrections. Separate steps for INPS RED.

Documents, prefilled returns, deadlines and corrections

INPS contribution record

Compare periods and documents, report discrepancies and choose the route for private or public employment and certification.

Checking periods, reporting gaps, RVPA and ECOCERT

TFR3 form and TFR choices

Identify your circumstances, check your options and prepare TFR3 for your employer using the official Italian form.

First employment, changing jobs and the 60-day deadline

Carta Dedicata a Te

Check ISEE, exclusions and allocation, prepare collection and understand both food-support payments and deadlines.

Eligibility, municipal lists and collection for 2026–2027

IMU property tax

Who pays, where to find municipal rates and what to check before paying with F24.

Who pays, municipal rates and F24

Residence permit

Where to start, which office to contact and how to prepare and track your application.

Getting started: application, kit and receipt

ISEE parificato: documents for international students

Prepare documents for student benefits: a checklist, reference years and formalities to confirm.

Students with family abroad

I lost my job

For unemployment, dismissal and NASpI applications.

NASpI guide

I moved

For changing residency, registering a new address and using ANPR.

Residency registration guide

I live or am moving abroad

For AIRE registration, updates, permanent return and consular services.

AIRE and FAST IT guide

I need an Italian registry certificate

For online certificates, registry records, self-certification and data corrections.

ANPR services

I need to apply for ISEE

For DSU, benefits, concessions and INPS services.

ISEE guide

I need to activate SPID

For activation, providers, fees, levels, recovery and secure access.

SPID guide

SPID for Italians abroad

Documents, remote identity checks and access to Italian services while living abroad.

Documents and how to apply

PEC in Italy: what it is and how to get it

PEC activation, receipts, INAD digital domicile and security.

Italian certified email guide

Digital signatures in Italy: types, use and verification

Choose the required signature, sign documents and check certificates, expiry and timestamps.

Electronic signatures, PDF and P7M

I need to pay an F24

For F24 forms, payments, tax codes and the Italian Revenue Agency.

Online F24 guide

I need to pay a pagoPA notice

For paying a notice, checking the result and finding the receipt.

pagoPA guide

Paying with pagoPA from abroad and without SPID or CIE

Choose a channel, obtain a notice, pay for someone else and check results, receipts and refunds.

Foreign cards and accounts, no Italian digital identity

I received a suspicious message

For phishing, fake messages, unofficial websites and reporting scams.

Scam prevention guide

I need to use the Italian Revenue Agency services

For the reserved area, Cassetto fiscale, CIVIS, tax returns, refunds, contracts and assistance.

Italian Revenue Agency guide

I need to request an Italian tax code

For applications, allocation certificates, personal-data corrections and foreign-national procedures.

Italian tax code guide

Tax code for foreign citizens

A practical guide to finding the appropriate office and preparing your first application for your circumstances.

First application: choose where to apply and prepare your documents

I need a health card

For eligibility, issue, renewal, replacement, PDF copies, EHIC, TS-CNS and the digital card in the IO app.

Health card guide

Healthcare and health cards for foreign citizens

Find the right healthcare route in Italy: SSN registration, EHIC, STP and ENI, with guidance for EU and non-EU citizens, students and children.

Find your healthcare route and prepare your ASL application

I need an electronic identity card

For CIE applications, renewals, appointments and online access.

Electronic Identity Card guide

I want to use the IO app

For access, messages, pagoPA payments, documents and public services.

IO app guide

Important information

Percorso Cittadino is not an official government website and does not replace public authorities. The information is intended to help you find the right procedure. Before submitting an application or making a decision, always check the official links provided in each guide.