Italian bureaucracy, explained simply.
Find the right guide and go directly to official sources.
Available guides
Choose the guide that best matches your situation.
I lost my job
For unemployment, dismissal and NASpI applications.
NASpI guide
I moved
For changing residency, registering a new address and using ANPR.
Residency registration guide
I need to apply for ISEE
For DSU, benefits, concessions and INPS services.
ISEE guide
I need to activate SPID
For digital identity and access to Italian public services.
SPID guide
I need to pay an F24
For F24 forms, payments, tax codes and the Italian Revenue Agency.
Online F24 guide
I received a suspicious message
For phishing, fake messages, unofficial websites and reporting scams.
Scam prevention guide
I need to use the Italian Revenue Agency services
For the personal area, tax records, tax returns and online tax services.
Italian Revenue Agency guide
I need to request an Italian tax code
For tax codes, health cards, replacements and applications for foreign nationals.
Italian tax code guide
I need a health card
For health cards, replacements, loss, theft and non-delivery.
Health card guide
Important information
Percorso Cittadino is not an official government website and does not replace public authorities. The information is intended to help you find the right procedure. Before submitting an application or making a decision, always check the official links provided in each guide.